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Please Complete the Contact List Below

For Your Convenience Please Complete the Contact List Below


This form is used by our monitoring station to 
NOTIFY in the event of an alarm/fire signal, low battery, power outage, communication failure, etc.


Please complete the contact list in the 
exact order to be notified.

Three contacts are recommended, you MUST include yourself for your own account. 

**Passwords CANNOT contain any part of your account number and can only contain up to 12 characters and CANNOT include any symbols**


Each person on the contact list must have the correct account number and valid password for the account, access to the premise and have knowledge how to use the system in the event authorities need a keyholder to meet them at the premise.


Contact List

Line of Security/Commerical Fire Waiver


Your monitored alarm system relies on your telephone line or internet connection to send the alarm signal to our central station. In the event that your phone line or internet connection is disabled your security system will not be able to communicate with our central station. If this occurs, no one will be notified of the alarm systems breach. Line security is an available option in the form of a cellular backup unit, which requires an additional installation cost and monthly fee. The customer is responsible to provide a reliable means of transmission of the alarm signal to our central station. All VOIP(Voice over IP) systems are not a reliable means of transmission.

For Your Convenience Please Complete the Authorized User Form

 ***You Must have a contact list form for your account***


The Authorized User form is used by our monitoring station for users that have authority to cancel a dispatch, but will not be notified in the event of an alarm. Example, your cleaning crew, a pet sitter and or babysitter. They can be set up with an authorized user password if they are coming in after hours to clean and accidently set the alarm off, they will have with the authority with the correct password to cancel a dispatch. If you need further clarification please contact our main office at Thumb Alarm Systems Inc. 810-664-6606.


**Passwords CANNOT contain any part of your account number, can only contain up to 12 characters and cannot include any Symbols**

Authorized User List

Account Information

Authorized User Information

MANUALS

Call Us For Information At (810) 664-6606

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